Is Your Website Making Customers Work?

Getting people to your website is one thing. Keeping them there is another.

Take a walk in your customers’ shoes and discover where your website might be testing their patience.

Take the test.

Think your website is up to snuïŹ€? Put it to the test.

Objectivity is key. Ask someone unfamiliar with your business to navigate your website and tell you where they get confused, frustrated or stuck. Those little moments of friction are where potential customers may be slipping away.

You work hard (and spend good money) getting people to your website. Before investing in another campaign to drive more traïŹƒc, make sure your website isn’t sending visitors straight back out the door.

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